Terms and Conditions – Hugo Sollutions
Effective Date: September 19, 2025
Welcome to Hugo Sollutions. By accessing or using our website https://hugosollutions.com, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making any purchase.
1. General
Hugo Sollutions is an ecommerce platform based in Delhi, India, selling electronic products and accessories within India only. By using our website or placing an order, you agree to these Terms and Conditions along with our Privacy Policy, Refund & Returns Policy, and Shipping Policy.
2. Products and Pricing
We make every effort to display product details, descriptions, and prices accurately. However, errors may occur, and we reserve the right to correct pricing or description errors at any time without prior notice. Prices are inclusive of applicable taxes unless stated otherwise. Availability of products is subject to stock.
3. Orders and Payment
When you place an order, you agree to provide accurate and complete information. Orders are subject to acceptance and confirmation by us. Payment can be made via UPI, debit/credit cards, net banking, wallets, or Cash on Delivery where available. We reserve the right to cancel any order in case of suspicious activity, incorrect pricing, or unavailability of stock.
4. Shipping and Delivery
Orders are shipped to addresses within India only. Delivery times may vary depending on location, courier partners, and stock availability. We are not responsible for delays caused by courier companies, unforeseen circumstances, or incorrect addresses provided by customers.
5. Returns and Refunds
Our Refund & Returns Policy governs eligibility, process, and exceptions related to product returns, replacements, and refunds. Please refer to the policy for detailed terms.
6. Cancellations
Customers can cancel orders before dispatch. Once shipped, the order must be processed as a return under our Refund & Returns Policy. Hugo Sollutions reserves the right to cancel orders in case of fraud, incorrect information, or product unavailability.
7. Use of Website
You agree not to misuse the website for any unlawful purpose, attempt unauthorized access, or disrupt our services. All content including images, text, and product details is the property of Hugo Sollutions and cannot be copied or used without permission.
8. Limitation of Liability
Hugo Sollutions is not liable for indirect, incidental, or consequential damages arising from the use of our website, products, or services. Product warranties are limited to those provided by the respective manufacturers, if applicable.
9. Governing Law
These Terms and Conditions are governed by the laws of India. Any disputes will be subject to the jurisdiction of the courts in Delhi, India.
10. Contact Us
For any queries regarding these Terms and Conditions, please contact:
Hugo Sollutions, Office 109, Plot No 26, 1st Floor, Street No 44, Community Center, Saraswati Vihar, North West Delhi, Delhi – 110034.
- Phone: +91 8450981622
- Email: care@hugosollutions.com
